Shipping Policy

In-stock Merchandise
Is usually processed and shipped within 2 business days if you choose Standard shipping. Orders placed with Express shipping before 2:00pm ET will be shipped the next business day.

Backorders
If the merchandise you have selected is currently not in stock, we will give you an expected shipping time at checkout or by a follow-up email.

Jewelry cannot be shipped to P.O. Boxes. These items must be sent to a street address.

Carriers
Ashley's uses 2 different carriers to make sure your items arrive to you on time:  
United Parcel Service (UPS)  or  United States Postal Service (USPS)

International shipping rates are determined after online checkout and are calculated based on a number of factors listed; Desired shipping level (standard/express), Merchandise Purchased, Weight of item, Destination location/region.

You will receive an email after your order is placed to advise you of the shipping rate.  It will need to be approved by you and paid for before shipped. 

Most in-stock items generally arrive within 4-13 business days after your order is received. ("Business days" means Monday-Friday, excluding holidays.) Since delivery timeframes vary depending on destination, a more accurate estimate will be provided during checkout.

You are responsible for all Duty fees and international shipping fees.

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